Privacy Policy

Tidewater Metalworks collects some information from our visitors which we use to improve our website and business. This information may include: information about your browser, network, and device, web pages you visited prior to coming to this website, and your IP address. This information may also include details about your use of this website, including: clicks, internal links, pages visited, scrolling, searches, and timestamps. We share this information with Squarespace, our website hosting and analytics provider, to learn about site traffic and activity to improve the user experience on our website. We do not share your information with any additional third parties.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about the cookies our hosting provider uses on your device, which cookies are always used, as well as how you can view them, visit About the cookies Squarespace uses. These functional and required cookies allow Squarespace, our hosting provider, to bring this website to you securely. These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other information discussed above.

The information we collect from customers at checkout and through our contact form is used for correspondence regarding questions and orders. We do not use marketing emails. We may email you with messages about your order. For example, we may email you confirmation when you make a purchase or when your order has shipped. This correspondence is necessary so it is not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf. When you make a purchase on our website, we collect personal information from you to fulfill the order. We may collect information like your billing and shipping address, details relating to your purchase (for example, your ring size), email address, name, and phone number. This information may be shared with Squarespace, our hosting provider, so that they can provide website services to us. Forms filled out on our website in the contact form and during checkout may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Our website uses fonts from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including your IP address and information about your browser, network or device.

We use PayPal and Stripe for processing payments. For more information on their privacy policies, please see https://paypal.com/privacy and https://stripe.com/privacy.